Privacy Policy

The New Stack
Privacy Policy
Effective date: February 20, 2024

This Privacy Policy describes how we, The New Stack, LLC (referred to as “we” “our” or “us”), collect, use, and share your personal information. This Privacy Policy applies to information that we collect when you visit our website www.thenewstack.io, interact with the features of our website (including downloading eBooks, listening to content, submit contributions, sign up to attend events, fill out surveys or sign up for our newsletter), or when you interact with us through our email, advertising, or social media campaigns (collectively, our “Services”). By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time, please see Changes to this Privacy Policy below for more information.

This Privacy Policy does not apply to employees or job applicants. Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from individuals under the age of 16, we will delete that information.

Information We Collect

We may collect the following types of personal information in the following ways:

Information that you provide us when you download eBooks, submit contributions, sign up for live events, fill out forms or questionnaires, respond to surveys, participate in a contest, contact us, respond to our emails, or contact us;
Information that is collected automatically about your interaction with the Services through automatic tracking technologies (e.g., cookies, pixels, tags, or other tracking technology) that may or may not personally identify you (this information may be combined with information that does personally identify you). This includes information like IP address, device ID, advertising ID, Internet connection, network activity, operating system, browser type, session activity, clickstream data, referring or exiting URL, transaction details, type of device or equipment you use, course geolocation, your activity or interaction with our Services, the links you click on, whether you open our emails, or interactions with our social media accounts or marketing materials;
We may receive information from third party service providers, like survey tools, support ticketing systems, or other service providers. They may provide us with the information that you provide through the applicable third-party service provider tool, such as name, email address, or other information. They may also provide us with information about your interaction with the third-party service provider’s tools or Services through automated tracking technologies; and
We may receive information from third party partners such as marketing partners or sponsors. These partners may share personally identifiable information with us such as name, email address, physical address, and phone number.

Cookies & Automatic Tracking Technologies

Like many websites and online Services, we use cookies, pixels, and other automatic tracking technologies to collect information about your use of our Services. Cookies are alphanumeric identifiers in the form of data files that are inserted and stored by your web browser on your computer’s hard drive.

Through cookies or similar tracking technologies, we collect usage information like your interactions with our Services. We may associate this information with your IP address or other ID (e.g, device ID). Through automated tracking technology, we collect browser type and setting, time/date, language preferences, and device information, crash data, usage information, transaction information, links clicked, pages or content viewed, emails opened, and other similar kinds of information. We use this information to identify you and to analyze how you use our website, to improve your experience, to remember your settings, to evaluate the performance of content, advertisements, or marketing campaigns, to tailor content, advertising or marketing to you, to evaluate or analyze trends, to help our advertising or affiliate program partners provide content or advertising that is relevant to you, to administer contests, sweepstakes, or promotions, for operational or security purposes such as to administer and deliver the website or Services, or to improve our website or Services.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being set.

Please see our Cookie Policy for more information.

Social Media

Through our Services, we may provide you with access to social media pages via icons on our website, or you may interact with our social media pages. When you interact with us through social media, we receive the personal information that you share with us. If you click on a widget or social media feature, like the Twitter “tweet” button or Facebook “like” button, the third-party provider receives certain identifiers (such as device ID or IP address), internet or network activity, or other information you provide to us. They may receive this information from their own automatic tracking technologies or from our automatic tracking technologies. We use information collected from social media platform providers to allow you to use the features of the social media platform (e.g., to share content with your network), to track your engagement with our Site, our social media pages, or content (such as “likes”, “shares” etc.), to understand overall engagement, to communicate with you, to analyze trends and usage patterns, or to help us improve our Site or Services.

We also use third-party social media tracking technologies, such as the LinkedIn and Meta pixel. These tracking technologies share information about you with the social media platform provider.

As with other third-party websites, the information that you share with the social media platforms will be governed by the privacy policies and terms of service of the providers of the social media platform and not by the policies and procedures we describe here.

We collect the following categories of personal information and share personal information with the following categories of third parties:

Information	Example	Purpose for Processing	Categories of Third Parties to Whom We Disclose Information
Identifiers	Name, email address, unique identifier, online identifier, transaction identifiers, device ID, advertising ID, and IP address	To provide, support and improve our website or Services To communicate with you about our products and Services For our own billing and administrative purposes For security purposes Perform data analytics to improve our Services Market and advertise our Services For internal training purposes, such as for our sales team	Service providers Affiliates Business partners* Social media*
Geolocation	Course IP address (not precise location)	To provide, support and improve our website or Services For security purposes Perform data analytics to improve our Services Market and advertise our Services	Service providers Business partners* Social media* Affiliates
Commercial information	Name, address, telephone number, products or Services purchased or considered, and other purchasing or consuming histories	To provide, support and improve our Services To communicate with you about our products and Services For our own billing and administrative purposes	Service providers Affiliates
Internet or network activity	Such as browsing history, search history, and information regarding a consumer’s interaction with website or application	To provide, support and improve our Services For security purposes Perform data analytics to improve our Services Market and advertise our Services	Service providers Social media* Business partners* Affiliates
Audio, electronic, visual, thermal, olfactory, or similar information	Such as call recordings	We do not collect this information	We do not collect this information
Biometric information	Such as hair color, eye color, fingerprints, retinal scans, or thermal, olfactory, or similar information;	We do not collect this information	We do not collect this information
Education information	Such as information that is not publicly available as defined in the California Family Educational Rights and Privacy Act	We do not collect this information	We do not collect this information
Professional or employment related information	Such as place of employment, position, job history, salary, resume, and other related data	We do not collect this information	We do not collect this information
Characteristics of protected classifications under California or Federal law	Characteristics of protected classifications under California or federal law refer to consumers’ race, ancestry, national origin, religion, age, mental and physical disability, sex, sexual orientation, gender identity, medical condition, genetic information, marital status, and military status	We do not collect this information	We do not collect this information
Inferences from information that could be used to create a profile	Inferences drawn about you based on other personal information we collect, such as preferences, interests, user behavior data	Perform data analytics to improve our Services Market and advertise our Services	Service providers Affiliates Business partners* Social media*
Sensitive Personal Information	Such as social security number, financial account information, your precise geolocation data, your genetic data, political beliefs, racial origin, religious beliefs, sex life, sexual orientation, trade union membership, etc.	We do not collect this information	We do not collect this information

*Third parties to whom we sell or share your information, which is described further in the Right to Opt-Out of the Sale or Sharing of Personal Information to Third Parties subsection further below.

How We Use the Information We Collect

We use the personal information that we collect or receive:

To provide the Services and its contents to you, to allow you to participate in the interactive features of the Services, and to support the Services;
To provide you with recommendations, to tailor or customize the Services to your profile, or to provide you with a custom experience;
To communicate with you about the Services or your account within the Services;
For research and development purposes, including to develop new products, Services or features;
To analyze the Services, and to estimate audience size or usage;
To remember your preferences;
To validate information about you;
To provide you with information, products, or Services that you request, or that we think may be of interest to you;
To administer contests and sweepstakes, communicate with entrants, notify winners, award prizes, and comply with applicable law;
To fulfill any other purpose for which you provided it;
To carry out our legal obligations and to enforce our rights, including collections;
To investigate misuse or misconduct relating to the Services;
To help protect you, our service providers or partners, or others from fraud, malicious activity, or other privacy or security-related concerns; and
In ways that we disclose to you when we collect the information, or for other notified purposes with your consent or at your direction.

How We Share Your Personal Information

We may share the personal information that we collect via the Services as follows:

With our service providers for business purposes;
With third party event or content sponsors (e.g., eBook, podcast, or other content sponsors);
With our affiliated entities;
With third party partners like analytics providers (e.g., Google Tag Manager and Google Analytics) or social media for marketing and promotional purposes;

With legal, accounting, and other professional service providers;
With legal authorities or third parties if we deem necessary to enforce our rights, or the rights of third parties (including in connection with your breach of this Privacy Policy or any other agreement between us);
When required by any applicable law, rule regulation, subpoena, or other legal process;
In connection with the negotiation or execution of a merger or sale of our business; or
To prevent illegal, harmful, fraudulent, or damaging activities.

European Data Resident Data Privacy

Data Subject Rights

If you are a resident of the European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, you are entitled to certain rights. These rights include:

Right of access and/or portability: You have the right to access any personal information that we hold about you and, in some circumstances, have that data provided to you so that you can provide or “port” that data to another provider.
Right of erasure: In certain circumstances, you have the right to the erasure of personal information that we hold about you (for example, if it is no longer necessary for the purposes for which it was originally collected).
Right to object to processing: In certain circumstances, you have the right to request that we stop processing your personal information and/or stop sending you marketing communications.
Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal information.
Right to restrict processing: You have the right to request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is not accurate or lawfully held).

To submit a request to exercise your rights, please contact us at help@thenewstack.io. If you submit a request related to the Services, we will direct you to submit a request to exercise your rights directly with our customer. We may have a reason under the law why we do not have to comply with your request or may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

We process personal information, or “Personal Data” as that term is defined in the EU General Data Protection Regulation, on the following legal bases: (1) with your consent; (2) as necessary to perform our agreement to provide Services; and (3) as necessary for our legitimate interests where those interests do not override your fundamental rights and freedom related to data privacy. We may also process personal information as necessary to comply with legal obligations.

Users that reside in the EEA, UK, or Switzerland have the right to lodge a complaint about our data collection and processing actions with the supervisory authority concerned. Contact details for data protection authorities are available here.

Cross-border Transfer of Data

If you use our Services outside of the United States, you understand that we may collect, process, and store your information in the United States and other countries. The laws in the U.S. regarding information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law.

To facilitate data transfers from the EU to other countries, we make use of the European Commission-approved standard contractual data protection clauses, the Data Privacy Framework, or other appropriate legal mechanisms to safeguard the transfer. Our standard contractual data protection clauses are available upon request via the email listed in the Contact Us section below.

U.S. States Data Privacy Rights

f you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Montana, New Hampshire New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, or any other state that has passed data protection legislation, you may have additional rights regarding our use of your personal information. The rights outlined in this section do not apply to information exempted under applicable state privacy law. Further, the rights described in this Section are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states. In certain cases, we may decline requests to exercise these rights where permitted by law.

Persons with disabilities may obtain this notice in alternative format upon request by contacting us at help@thenewstack.io.

U.S. Privacy Rights

To the extent you are provided additional privacy rights in the state you reside, you have the following rights with respect to the information that we collect (in each case, subject to applicable law):

Right to Know: To know the categories and specific personal information we have collected, the categories and sources from which we collected the personal information, the categories of third parties with whom we share personal information, and the business or commercial purpose for collecting or selling (if applicable) personal information, and the right to request information about and opt-out of automated decision making (if applicable).
Right to Access: To request a copy of the personal information that we have collected about you during the past 12 months.
Right to Opt-Out of Sales or Sharing: To opt-out of sales of personal information (if applicable) or sharing personal information for Cross-Contextual Behavioral Advertising.
Right to Delete: To request that we delete the personal information that we have collected from you.
Right to Correct: To correct inaccurate information that we maintain about you.
Right to Limit Disclosure of Sensitive Information: To limit the disclosure of sensitive personal information, if we use or disclose sensitive personal information.
Freedom from Discrimination: To exercise the rights described above free from discrimination or retaliation as prohibited under applicable law.

Right to Opt-Out of the Sale or Sharing of Personal Information to Third Parties

You have the right to opt-out of our sale of your personal information or our sharing your personal information for behavioral advertising purposes. We use third-party analytics tools on our website for cross-contextual behavioral tracking, please refer to the Information We Collect section above for more information. To exercise your right to opt-out of the sale of your personal information, please refer to our “Controlling Cookie Preferences” section. If you have additional questions, please contact us using the information provided in the Contact Us section below.

Exercising Your State Privacy Rights

If you reside in a state that provides specific data privacy rights, you can exercise those rights by contacting us via phone or email as indicated in the Contact Us section below.

Your rights may only be exercised by you or by your designated agent. You may submit a request to know twice within a 12-month period unless applicable data privacy law grants you additional rights.

Your request must include enough information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative, which may include: (1) verifying your account information if you have an account with us; or (2) requesting two forms of identification that are reliable for verification purposes, unless the request includes sensitive information and, in which case, we may require additional verification. The information included in your request must allow us to properly understand, evaluate, and respond to it.

We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. If we cannot verify your identity or authority, we will not fulfill your request. We will only use personal information provided in the request to verify the requestor’s identity or authority to make it.

You may submit a request through a designated agent. You must instruct that agent that they will need to state that they are acting on your behalf when making the request, have reasonably necessary documentation, and be prepared to provide the necessary personal information to properly verify your request.

We will acknowledge receipt of your request. We will provide a substantive response within 45 calendar days or inform you of the reason and extension period (up to a total of 90 days) in writing.

You may appeal our decision with respect to a request you have submitted by contacting us using the Contact Us section below.

California Shine the Light Disclosure

Under California Civil Code sections 1798.83- 1798.84, California residents are entitled to ask for a notice identifying the categories of personal customer data which we share with our affiliates and/or third parties for their own direct marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the address in the Contact Us section below.

Nevada Resident Privacy Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain information to third parties who intend to license or sell that information. If we sell your information, you can exercise this right by contacting us by submitting a communication as directed in the Contact Us section below. If the request is via email, please include the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address.

Data Retention

We retain your personal information for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

The criteria used to determine appropriate retention period for personal information include:

The amount, nature, and sensitivity of the personal information.
The purpose(s) for which the personal information was collected and used.
Whether we have a legal obligation to retain personal information or whether retaining personal information is necessary to resolve disputes, including the establishment, exercise, or defense of legal claims.

Security

We take security of your information seriously and take precautions, including technical, administrative, and physical measures, to safeguard your information collected through the Services. However, no method of online data transfer, processing or storage is 100% secure, and we do not guarantee the security of your personal information.

Links

The Services may contain links to third party sites and Services. We do not endorse and are not responsible for the privacy practices or the content of these third-party sites or Services. We exercise no control over how your information is stored, maintained, or displayed by third parties or on third-party sites.

Your Choices

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Services may not be accessible or not function properly.

Promotional Offers. If you wish to opt-out of our promotional communications or newsletters, you can opt-out by sending us an email stating your request to the email address identified in the Contact Us section below or by clicking “unsubscribe” in response to our email. This opt-out does not apply to communications about courses that you register for, transactions or purchases that you make, or other operational communications.

Changes to this Privacy Policy

We may change this Privacy Policy at any time. If we change this Privacy Policy, we will notify you of the changes by posting them at www.thenewstack.io/privacy-policy, by providing a pop-up notification, or by providing you with notice of the modification by email. We will indicate when such changes are effective by updating the effective date at the top of this Privacy Policy. By continuing to access or use the Services after we have posted a modification or have provided you with notice of a modification, you indicate your agreement to the modified Privacy Policy. If the modified Privacy Policy is not acceptable to you, please do not use the Services.

Contact Us

To contact us you may email us at help@thenewstack.io. You may also submit a request to the following address or call us at:

For questions about our privacy practices, contact us via:

Mail:

The New Stack
7015 N. Kellogg St.
Portland, OR 97203

Email: help@thenewstack.io

Phone Number: +1 844.921.0659

Change Log

February 20, 2024

Updated structure and format for ease of understanding. Updated areas of privacy policy to cover additional U.S. state privacy laws. Updated section(s) on E.U. privacy law. Updated information regarding selling and sharing of personal information relating to changes in our automatic tracking technologies.

October 31, 2022

Updated structure and format of privacy policy, included references to additional rights under U.S. or E.U. law which may be applicable to certain individuals. While our data collection, use and sharing have not changed, we updated information about how personally identifiable information is collected, shared, and used to comply with applicable law.